Shipping policy

Shipping Policy

Last updated: August 18, 2026

At CHIJIMERI, we believe online shopping should be simple, transparent and stress-free.

Our shipping concept is simple:

Pay Once. That's It. ❤️

The price displayed for the product is the amount you pay for your order. We do not charge a separate shipping fee at checkout.

Once your order is placed and payment is completed, you can simply sit back and wait for your order to arrive.

1. Shipping Across India

We currently offer shipping across India, subject to courier serviceability for the delivery PIN code.

International shipping is currently not available unless specifically mentioned on our website.

2. No Separate Shipping Charges

We do not add a separate shipping charge to your order.

The shipping and delivery cost is managed by us and incorporated into our product pricing.

Therefore, you will not see a separate shipping fee added at checkout.

What you see is what you pay.

For example:

Product Price: ₹999
Shipping: ₹0
Extra Shipping Fee: ₹0
Total: ₹999

We want you to know your payable amount clearly before placing your order.

3. Order Processing

Orders are generally processed and prepared for dispatch within 1–4 business days after the order is successfully placed and payment is confirmed.

Orders placed on Sundays or public holidays may be processed on the next business day.

During festivals, sales, special promotions or periods of high order volume, processing may take slightly longer.

4. Delivery Time

After dispatch, orders are generally expected to be delivered within approximately 3–8 business days, depending on the delivery location and courier service.

Delivery timelines are estimates and may vary due to courier operations, destination, weather conditions, public holidays and other circumstances beyond our reasonable control.

Remote locations and certain PIN codes may require additional delivery time.

5. Order Tracking

Once your order has been dispatched, tracking information may be shared with you through email, SMS, WhatsApp or another available communication method.

Tracking information may take some time to become active after the courier receives your package.

6. Delivery Attempts

Our courier partner may make one or more attempts to deliver your order.

Please make sure that the shipping information provided at checkout is accurate and complete.

Please also keep your registered phone number active and reachable around the expected delivery period.

7. Incorrect Shipping Information

Customers are responsible for providing accurate delivery information while placing an order.

Please carefully check your:

Full name
Mobile number
House/building details
Locality
City
State
PIN code

If you notice an incorrect address after placing your order, please contact us as soon as possible.

We will try to correct the information before dispatch, but changes may not be possible once the order has been processed or shipped.

8. Delayed Shipments

We make reasonable efforts to deliver orders within the estimated delivery period.

However, delays may occur due to circumstances beyond our reasonable control, including:

Severe weather
Natural events
Public holidays
Transportation disruptions
Courier delays
Strikes or operational issues
Incorrect or incomplete address information
Remote delivery locations
Unexpected increases in shipment volume

We appreciate your patience in such situations.

9. Damaged, Defective or Incorrect Products

If your order arrives damaged, defective or different from what you ordered, please contact us within 48 hours of delivery.

We recommend taking clear photographs/videos of the package and product immediately after delivery.

We may request photographs, videos, order details or other information to investigate the issue.

Eligible cases will be handled according to our Return & Refund Policy.

10. Lost or Incorrectly Delivered Orders

If your order appears to be lost, significantly delayed or incorrectly marked as delivered, please contact us as soon as possible.

We will work with the relevant courier partner to investigate the shipment and provide an appropriate resolution where applicable.

11. Cash on Delivery

Cash on Delivery (COD) may be available for selected locations and orders, subject to serviceability and other conditions.

If COD is available for your order, the amount payable at delivery will be the applicable order amount shown during checkout.

We do not add a separate shipping fee to COD orders.

12. Multiple Products in One Order

If an order contains multiple products, we may ship the products together or in separate packages depending on product availability and fulfillment arrangements.

If an order is shipped in multiple packages, separate tracking information may be provided where applicable.

There will be no separate shipping charge for individual packages sent as part of the same order.